Recent Richmond Water Heater questions, problems & answers. If you cannot lower the water temperature low enough, you may need to replace your thermostat or there may be some type of wiring issue (recommended to call a pro if the later). The heat goes out, then when I turn off the circuit breaker and hit both reset buttons, it comes back on for a short time, then goes off again. Anytime with an oversized tub, you will likely have issues with volume/pressure from a small point of use water heater. It greatly improves the quality of your water heater and can prevent many of the issues stated in this article. I can brush the grate and it resolves the situation for awhile, sometimes a day or two, sometimes weeks. Contact whoever installed it or contact the manufacturer if it was a DIY install. I’ve noticed that once the heater drains and refills and heats back up, that freshly heated water is considerably hotter to the point that I can’t hold my finger under the faucet for more than a couple of seconds. power vent runs and not blocked, glow plug is working, and all the way to to the controller. I do have a question. If the vial has burst, you will need to wait for a new vial to be shipped. I turn the tap off then leave it for about 5/10 minutes and then I run the water again, and again it runs for a few more minutes and slows to a trickles so I repeat until I get enough water fro a decent bath. The grate allows air to enter heat chamber but gets clogged. Hello, I have a Jacuzzi tub in an upstairs bathroom far from the hot water heater. No one knows what’s wrong. A burner that at times goes out or produces an unusual, higher or lower than usual flame or even a whistling sound, is most often due to dirty or clogged burner orifices. Troubleshooting a problem is essentially a process of elimination so work your way down the list until you find the issue that most resembles what you are experiencing. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. Either the pilot light orifice or tube is clogged or needs replacement, the thermocouple is loose or faulty, there is air in the gas line, or the gas valve is defective. Richmond Water Heater Repair Instructions, Richmond Natural Gas and Propane Water Heaters Richmond 12 Year Self-Cleaning Gas Water Heater 12GR40-40F 12GR40-34PF 12GR40S-40F 12GR40S-36PF 12GR50-40F 12GR50-36PF Richmond 9 Year Self-Cleaning Gas Water Heater 9G40S-40F1 9G40-38F1 50 Tall 9G50-38F1 Richmond 6 Year Water Heater Natural Gas 6G30-32F1 6G30-30PF1 6G30S … For example, a 40-gallon water heater is properly sized for a demand of 30 gallons. Homeowners can find that trying to light the pilot light on Richmond water heaters is a frustrating experience, mostly because the Richmond water heater no longer uses the old fashioned pilot light, but an ignition switch and an internal pilot light. Less likely is a faulty thermostat that needs replacement. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. Simply turning up the thermostat to about 140 degrees should kill off the bacteria but a full clean-out of the tank with chlorine bleach may be necessary. Contact Richmond Water Heaters customer service. Too much hot water can be almost as frustrating as not enough hot water. Do you have problems with water heater installation? Many of the Rheem water heaters have a Vial that is located inside of the combustion chamber. For example, a 40-gallon water heater is properly sized for a demand of 30 gallons. The noise could also be due to when cold water which enters the tank to refill it makes contact with hot parts inside the tank and makes more of a hissing noise. We have added a larger over flow tank and replaced the pressure valves. Richmond Water Heater Installation Manual. Extremely loud! If that doesn't help, you may need to replace the tank. For years I have had a problem with my electric water tank. The recommended setting is between 115 and 125 F. Adjust the temperature to the desired setting, using a flathead screwdriver. Other problems may be due to improper settings, high home water pressure, or a lack of tank maintenance. Richmond Water Heaters Overview. Introducing "One Thing": A New Video Series. When we returned, our hot water supply is not as hot as before and runs out after 5 minutes. If the heater's breaker did not trip (it is still on), try to reset the high-temperature limit on the heater: If that doesn't solve the problem, test each heating element and replace it, if necessary. Any ideas? Phillip. In this instance, if I hold my finger under the water, it’s hot but not enough to burn me or make me move my finger. When the hot water is turned off, the water heater finally gets a chance to heat all the water in the tank (since no new cold water comes in). If the pilot is yellow instead of blue there is too much corrosion on the pilot assembly. Better yet, consider a powered anode rod which will get rid of the smell and last the longest. I had a new water heater installed. For more information, see Water Heater Leaking from the Bottom. A constant supply of lukewarm water during a shower is indicative of a defective upper heating element. The gas is also leaking somewhere on the top. … Rheem doesn’t have model number specific manuals but instead a single manual may cover a various sizes of a specific model. If you're experiencing this problem, it's possible that one or both of your water heater's thermostats is set too high. If your household tends to use more hot water now than a few years ago, you may want to consider investing in a new model with a larger capacity tank, a tankless model, or installing a point-of-use water heater that’s close to the water source you use the most (ie: the shower). Brendan. Is Your Water Heater Leaking From the Bottom? Sometimes not enough hot water is simply because you have a water heater tank that’s too small for your needs. See reviews, photos, directions, phone numbers and more for the best Water Heater Repair in Richmond, CA. This greatly reduces the amount of hot water than can flow through your home’s plumbing. Rusty hot water is often a sign of corrosion of the anode rod or even tank itself. If your water heater is producing hot water, but not enough of it, your unit could be too small to meet the household's hot water demand. ", "Look for other brands", … I typically never have any issues except for this morning. Other possible reasons for not having enough hot water include a faulty thermostat, faulty element, loose wiring, or simply a water heater tank that’s too small for your needs. Previous tank never fail in 13 years. Not having enough hot water is most likely due to an issue with the thermostat. A corroded tank cannot be repaired and must be replaced. For the 5 months we’ve been here, everything has been fine. Did you find the cause and fix? Have a new gas water, when’s you turn the hot water on in the house for a few minutes the water heater sounds like a tug boat is coming thrushes house. Essential Plus electric water heaters are engineered for longer life, high performance and lower operating cost. Last Updated November 23, 2020 by Anthony. What is the capacity of the water heater? I immediately held my finger under the running tap to test it and it was just kind of hot but I could keep my finger there without a problem. Find the best companies in Heating, Cooling and Air Conditioning category: Rheem and Richmond Water Heaters, Rheem vs Bryant, Richmond Water Heaters vs Whirlpool Recent recommendations regarding this business are as follows: "Do not buy. Master Plumber. Electric water heaters look similar to their gas-fueled cousins. natural gas water heater with the electric ignition. Sediment, calcium-deposits, and rust inside your plumbing or sink aerators may also contribute to low hot water pressure. Hassler Heating & Air Conditioning. I have a Richmond 40 gal. They have also called a different plumber to check it and they also can’t find anything wrong. These numbers detail the year the tank was made and will determine if the tank has a prorated warranty that may offer a new tank or parts, either free of charge or at a discount. If you hear popping, hissing, banging, knocking, or other strange noises from your water heater, it’s most commonly due to scale build-up on your heating elements or too much sediment build-up in the bottom of the tank. In fact, Richmond is the brand with extensive product offerings covering conventional tank-type water heaters, tankless water heaters, solar water heating systems, replacement parts and accessories for all categories – making us a one-stop solutions provider. Like any other appliance, problems can come up. This stopped the rushing noise for about 4 months but now is back. A clogged line or dirt/deposits around the burner are often the culprit. Robinson’s Plumbing provides residential plumbing service, including water heater maintenance, repair, and installation in Richmond and Charlottesville. My gas water heater is gushing water from somewhere underneath when I turn the water . That said, there are some errors you can easily fix yourself and some which should be left to a qualified service technician. Make sure the demand does not exceed the capacity of the water heater. On average, recovery time (time it takes to reheat entire supply of water) on an electric model is double that of a comparable gas model. Approximately every 10 days it releases about 2 gallons of water into the drip pan. Any suggestions? Five days later, no hot water. You already replaced the thermostat and the water is still too hot at the lowest setting? When the gas burner comes on, use a 50/50 dish soap/water mix to test the screw joints for air bubbles that indicate leaks. The longer you use hot water (ie: taking a shower), the colder it gets. If you believe you have a leak near the top of your electric water heater, it could be one of a few things. A faulty ballcock arrangement, a blocked or dodgy gate valve, low pressure (I’m pretty sure its not the pressure as the cold water runs good)? For most tankless water heaters, the display with present an … Turn off the power to the water heater in the service panel. This repeats the cycle when the next person starts showering. Try turning down the water heater thermostat a bit the night before your shower and see if that fixes the issue. While all their components are important, there are relatively few of them when compared to other appliances. If it was the drain valve, it would be leaking constantly. The cold inlet or hot outlet pipes may be loose, the T&P valve may have failed, or inlet valve may be leaking. Have you also tried increasing the temp on the main water heater (unless you have young kids)? My old hot water heater and second brand new heater are not working, because the cold water continues to run in heater or backing up even when heater is full. When I try to adjust the flow at any faucet or the shower, it is either cold or extremely hot except for an extremely small range of adjustment. This is a new house built 2 years ago. Fortunately, tank-type water heaters are fairly simple products. Our water heater has a persistent drip from the overflow pipe onto the floor. Both residential and commercial hot water heaters come with limited warranties. Here’s What To Do,, Unless it’s been turned off for some reason, such as while you’re on vacation, a water heater is used every single day. As you shower, you just have to keep turning the knob to make it hotter. This usually happens in the morning when the kitchen faucet is turned on. My hot water heater is side hub and has water coming out of both while hooked up so I have shut off the power and water to it, now I’m trying to find out why it might be doing this and what I can do to fix it, can anyone give me a clue on what might be the problem. When a water heater stops running effectively, it’s best to hire a water heater repair professional to troubleshoot the problem. As always, if you are not completely comfortable with making the repairs yourself, please call a professional plumber. then flashing 3 times, etc. What can I do? It may also be an issue with the limit/reset switch on the thermostat. We have never had a problem until now. Water in an electric water heater is heated by two heating elements (in most cases). Free expert DIY tips, support, troubleshooting help & repair advice for all Richmond Water Heater products. Richmond Essential Plus 50 Gallon 9 Year Electric Water Heater At . I have a 40 gallon gas unit that does not get hot enough. Gas water heaters have a gas burner that heats the water from below the tank. Any suggestions? Definitely not a small task. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature you’ve digitally set. This is a 50 gallon heater. It is 4-5 years old and vented properly. Could it be busted pipes, and our meter shows no signs of leaks.??????? Any ideas? What should we check? Tank vs Tankless Water Heaters. Turn the control valve to “on”. I can’t seem to find anyone else describing this problem. See here for more info. If you find yourself faced with any of these tankless water heater problems, continue reading for troubleshooting tips. Note: This post may contain affiliate links. Richmond water heater, power vented is flashing 3 times then pause 3 sec. First, check the water heater's circuit breaker in the service panel to make sure it hasn't tripped. presents a video that shows how to replace a heat link inside a sealed combustion water heater. The noise has stopped and I’m keeping an eye on it. It's. Replace the safety guard, insulation, and access panel for each element. No Hot Water in the House? Other causes of noises include a leak somewhere, too much pressure inside the tank, or noisy pipes because of normal expanding/contracting. Problems with little or no heat usually are caused by a failed heating element, an inexpensive part that is relatively easy to replace. trouble shoot - Answered by a verified HVAC Technician Either way, is there a remedy. For water heater installation, replacement, repair, or replacement service in and around Richmond, VA, call (804) 364-9040 or contact us online to schedule an appointment! Have you considered adding a second full size water heater in the basement? Thanks. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. See “What size water heater do I need” for more info. I have checked the breakers. Hi I have the electronic automatic water heater. I've been doing this on a daily … read more Hi my ignitor comes on in my gas hot water tank but will not lite burner what may cause this as I thing maybe a new ignitor will fix this as maybe not drawing enough current please share your thoughts on this. Remove the insulation and the plastic safety guard, being careful not to touch any wires or electrical terminals. Then this article is just for you. If the demand is too great for the heater capacity, try to limit the length of showers (and/or install a low-flow showerhead) and spread out dish-washing and laundry to different times of the day. Richmond Tankless Water Heater Parts . Is there a way of bi-passing cold water until the hot water runs. Download 1164 Rheem Water Heater PDF manuals. Thank you for any advise you can give me. A hot water heater is one of the most important appliances in your home but often taken for granted. You likely have a bad TPR (temperature and pressure relief) valve that’s leaking. Rheem Water Heater Code 11 Best Water Heater 2018 . Is that normal? Adjust the other thermostat to the same setting. If left untreated, your water heater will most likely need replacing once the corrosion gets serious enough for the tank to develop a leak. Here’s how to replace it: If you still get a lot of water coming out of the overflow pipe afterwards, there is some type of pressure issue which you’ll need to call a tech to come out. The first one was taken back in 2 days. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. my landlord has had multiple plumbers come in to “fix” it but its getting worse. , please explain. I had been replaced my water tank in November 2019, since them my Pilot go off 6 times . Take a picture or right down the information, and call the manufacturer if the tank is leaking or the element is bad. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. Any suggestions? Richmond Tankless Features . Troubleshooting; Home » Brands » Richmond Water Heaters Review. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. Seems more of an aggravation than a problem. … read more. And how can we fix this moving forward? What happens if you let the hot water flow stop for the tub and then open a hot water faucet in a different part of the apartment? I am then hoping to find someone that can fix this immediately. Tankless Water Heater Troubleshooting Tips . Leaks from water heater tanks can be due to loose heating elements or to tank corrosion. There is a 1.7 volt electrical charge transmitted to the copper piping due to wires being run side by side from the panel to the water heater along with other house wires. For more detailed information on troubleshooting an electric water heater, watch the video below: Same as with an electric water heater, you should first check the cold water inlet and hot water outlet pipes and connections to make sure they are not loose. From what I can tell, it seems to be related to our routine of water usage in the house. I can get all hot or all cold but not both. Turn off the breaker to the water heater's circuit in the service panel. If your water comes out of the faucet with a brown, yellow, or red tint to it, there could be corrosion occurring inside your water heater tank or in the pipes in your home. Note: You must have the pilot lit and the burner on to test for leaks, so that gas is flowing through the large tube. Not enough hot water Some hot water means upper element is good, reset button is pushed in and not tripped, overheating is not issue, wires connected at top of tank are probably good, and unit getting power, but not necessarily full power. Hello, my gas water heater has been leaking water from the Overflow Pipe, sometimes as much as a cup of water a day. Richmond Water Heaters was first mentioned on PissedConsumer on Dec 13, 2016 and since then this brand received 21 reviews.. Richmond Water Heaters ranks 215 of 1766 in Appliances and Electronics category. When I plug into Electricity connection,the total power has shutdown.Tried with another plug port. Efficiency.93 UEF; Isolated tank design reduces conductive heat loss; 4500 Watt resistored stainless steel lower heating elements to prolong anode rod and tank life; Performance. We have a gas hot water system which is 11years old. It just keeps clicking. The most common reason for absolutely no hot water is that the circuit breaker has tripped and you should first check the breaker box. Thanks for providing the most common issues if water heater and hot water system. WARNING: 94% CONDENSING – Tankless Water Heaters | Venting … Richmond RMTGH95X* RMTGH84X* WARNING: If the information in these instructions is not followed in the vicinity of the water heater.. • If a gas leak is present or suspected: – Do not attempt to find the cause yourself. Some stores also offer professional installation services. Condensation on the outside of the tank could also cause the noise. If the water in the tank has been sitting for a while, it is acceptably hot enough for me to shower, but my wife complains that it’s too cold. The inside could also be affected by heat and shut off water flow if they’re not fully open. Remove the access panel, insulation, and plastic safety guard from each heating element on the water heater. My moms basement flooded, I came to light the hot water heater. Richmond Gas Water Heater Americanheartinstitute Info . What next? If you believe you have a leak near the top of your electric water heater, it could be one of a few things. Wednesday night I heard a loud "pop" like a dish had fallen and broken. If you have a newer style water heater with electronic ignition, check your breaker box to see if the circuit breaker is tripped. If the breaker has tripped, switch it off, then switch it back on again. My State Select 50 gal. … Read Content Home » Featured » Common Water Heater Problems. I have hard water and know there is a lot of sediment build up in the bottom of tank. The problem is that it’s a fairly expensive part and for a 9 year old water heater, a new water heater might be worth considering. The very first thing to check is if you have gas flow and that your pilot light is on. In that case, the valve is doing its job and probably releasing a bit of excess pressure in the tank. Yesterday though I was home sick from work and she showered before me and complained about the water being cooler than usual but that quote “it’s probably hot enough for you to use it.” Tonight, she tried to use our jetted tub and the tub filled with just kind of hot water. My bathroom is on the other side of the house and has hot water but my kitchen which is right behind the water tank no longer gets hot water. While rare for a new water heater, it’s possible a heating element failed. The tank is electric! Our apartment management team has called out their regular plumber and they can’t seem to find anything wrong. We just moved into a house with a 4 year old natural gas water heater. This may also be needed when transitioning from cold to warm seasons. My 2-3 year old gas water heater works OK and there are no error codes, but I cannot adjust the water temperature to a cooler setting. Richmond Encore Tankless Troubleshooting . If your hot water runs out quickly or if you get blasted with cold water midway through your shower, a tankless water heater may be the solution. Unfortunately, the only way to get noticeably higher hot water pressure is to switch out to the newer 3/4-inch piping that’s used in today’s homes. Reopen the shutoff valve. HVAC, Water Heater Installation/Repair. I was gone for a month so no water was being used. I have a gas water heater. We have 3 people in house..fired about very 2 hours regularly in 24 hour period.furnace people have replaced control panel on thermostat on Amtrol longer period it fires..went 5 hours yesterday..but then cycled twice in 20 minutes after a short shower.I have had 2 different companies out here that can’t figure it out..multiple service calls with still same problem..any ideas and help appreciated. This is a bit strange if we’re talking about a gas, tank-style unit. Short Natural Gas Power Vent Water Heater comes with a 36,000 BTU/hour low NOx burner. It’s possible there’s a short in a heating element as well which keeps it on all the time. Original anode. You likely have a closed loop system with no expansion tank installed. Our brand new gas water heater makes a bell like humming noise. Where to Buy Richmond Water Heaters. Bob Formisano is a licensed architect and builder with 30 years of experience in the industry. Richmond Water Heaters Review. If the pilot cannot be cleaned, replace it. I opened the pressure relief valve and then closed it. She got this last year when her basement flooded. Electric Water Heater Troubleshooting (Click to jump to GAS water heater problems) (click to enlarge) Water Leaking From the Top. This will prevent sediment build up, odor, bad tasting water, ect. The second heater will be inline with the main water heater, so do you think the 4 gallon tank will help to fill the tub with hot water? The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. You can find all the above Richmond water heaters for sale on Amazon, where you’ll also find the technical specifications for each model. The Richmond line includes mid-efficiency and high-efficiency tankless water heaters … But we recommend to do some research on the tankless vs tank water heater comparison. Below are some of the most common issues homeowners may experience in regards to water heaters and hot water. Free expert DIY tips, support, troubleshooting help & repair advice for all Richmond Water Heater products. Have a 3 year old water heater – just long enough for full warranty to run out. Richmond’s 9 and 12-year gas and electric water heaters feature the EverKleen Self Cleaning System, which helps prevent sediment buildup. I can light the pilot after brushing grate but stoppage reoccurs. Before checking any electrical parts of a water heater, shut off the power to the heater's circuit by turning off the appropriate breaker in your home's service panel (breaker box). The top of the discharge pipe near the T&P valve is also very hot. Since I cannot figure out what seems to be the problem with the one in the office, I might as well call for a commercial heater repair company for help. 1st light is yellow and 4th and 5th li … read more Recently the pressure relief valve has been releasing pressure on a regular bases. If your water heater is producing hot water, but not enough of it, your unit could be too small to meet the household's hot water demand. I have a 85 gal Marathon electric water heater which has a plastic tank and no anode rod. Rheem doesn’t have model number specific manuals but instead a single manual may cover a various sizes of a specific model. Gas, electric, tankless, etc. Every time I run a bath (or fill the sink etc) the hot water runs for a few minutes and then slows to a trickle and stops. After about an hour we try again and get hot water. Top and sides of tank dry. Vocational, Technical or Trade School. Inside is a specification chart for selecting the model that's right for you. A water heater that produces no hot water may not be getting power, or it may have a tripped limit switch or one or more failed heating elements. The best thing a homeowner can do to ensure high performance and long lasting heating from their tank is to have it flushed annually. is 6G40-36F. I have a Richmond tankless water heater that shut off and is showing code 29. Richmond Encore Tankless. You should also clean out the combustion chamber and pilot assembly. An integrated self-diagnostic system monitored the water heater, and flammable vapor detection sensor disabled the heater in the event of flammable vapor accumulation. Shipping ADD TO CART. They both use an insulated storage tank jacket made of steel, with insulation between the storage tank and the tank jacket to reduce heat loss of the heated water. 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